How do I know that I am entered into the event?

You should receive a confirmation email from us, confirming your payment and the challenge you’ve entered. 

If you are unsure that you are entered into the event, follow the procedure below: 

1. Log in to your account  here, using your email address and password. 

1. Check to see if you received a confirmation email from us. If you have a confirmation email, then you have a place in the race. 

Note - you may not be receiving any emails from us even if you are entered. This can be for a number of reasons: 

• You provided us with an incorrect or out of date email address 
• The emails are being directed into your junk folder 
• Our emails are being rejected by your email server 

1. If the entry fee has not been taken from your account, then you are not entered.  

1. If you have been charged the entry fee but have not received any emails from us, please contact us. We will respond to let you know whether you are entered or not. If you are concerned that you aren't entered into the event, please do not leave it until the last minute to query it.