I am signed up, but am now unable to make the date – what are my options?

Membership options 

If you can’t make the date, please get in touch with our Customer Experience team via hello@thelondon10k.com

Please note you must let us know you are unable to attend you must let us know a minimum of 1 month before the event date if you would like a refund and 1 week before the event if you would like to defer your place or transfer it to another LSC Member. 

General options 

Unless you purchased Refund Protect at the point of entry you are unable to obtain a refund, transfer or deferral for your place as per our Terms & Conditions.